International Watch Company (IWC Pakistan)
Last Updated: 01 January 2026
International Watch Company (IWC Pakistan) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website:
By using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information.
Personal Information
When placing an order, creating an account, or contacting us, we may collect:
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details (processed securely through payment gateways)
Order Information
When you purchase a product, we may collect:
• Product details
• Order history
• Payment confirmation
• Delivery information
Technical Information
When visiting our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website
This information helps us improve website performance and security.
2. How We Use Your Information
Your information may be used for the following purposes:
• Processing and delivering orders
• Providing customer service and support
• Sending order confirmations and updates
• Improving our website experience
• Preventing fraud and unauthorized transactions
• Marketing communications (with your consent)
We do not sell, rent, or trade your personal data to third parties.
3. Payment Security
All online payments are processed through secure payment gateways.
IWC does not store full credit card information on its servers.
Transactions are protected using secure encryption technology (SSL) to protect your data.
4. Cookies
Our website uses cookies to improve user experience.
Cookies may be used for:
• Remembering login details
• Tracking shopping cart activity
• Website analytics
• Marketing and advertising optimization
You may disable cookies through your browser settings, but some website features may not function properly.
5. Third-Party Services
We may share necessary information with trusted third-party services including:
• Payment gateways
• Courier and delivery services
• Website analytics providers
• Marketing platforms
These providers only receive information required to perform their services.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect your information from:
• Unauthorized access
• Data breaches
• Misuse of personal information
Our website uses security systems and monitoring tools to safeguard customer data.
7. Your Rights
As a user of our website, you have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
Requests may be submitted through our contact details listed below.
8. Data Retention
We retain personal data only for as long as necessary to:
• Complete transactions
• Provide customer support
• Comply with legal and tax obligations
9. External Links
Our website may contain links to third-party websites.
IWC is not responsible for the privacy practices or content of external websites.
We recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Updates to This Policy
IWC may update this Privacy Policy from time to time to reflect changes in:
• Legal requirements
• Business practices
• Website functionality
The latest version will always be available on this page.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us.
International Watch Company (IWC Pakistan)
Website: https://iwc.com.pk
Customer Support:
Email: cs@iwc.com.pk
Phone: 0301 3364424 – 021-33395361
